FAQ

What type of hair does Vivienne Coale offer?

Vivienne Coale offers top-of-the-line, premium raw Indonesian hair, selected for its natural strength, softness, and longevity. Our hair is 100% raw, meaning it has never been chemically processed, altered, or coated to enhance appearance. Each bundle maintains its original cuticle alignment, allowing the hair to move naturally, hold styles beautifully, and age gracefully over time. We work with ethically sourced partners to ensure integrity at every stage, from sourcing to final curation. The result is hair that feels authentic, refined, and unmistakably elevated — designed for women who value quality over excess.

How long does Vivienne Coale hair last?

With proper care, Vivienne Coale hair lasts three years or more. Because our hair is truly raw and double drawn, it maintains its density, luster, and integrity well beyond the lifespan of typical extensions. Many of our clients wear the same bundles through multiple installs, seasons, and styles without noticeable degradation. Longevity is not an added feature — it is inherent to the quality of the hair itself. When treated as you would your own natural hair, Vivienne Coale becomes a long-term investment rather than a short-term purchase.

What does “double drawn” mean, and why does it matter?

Double drawn hair refers to bundles that have been carefully refined so that the majority of strands are the same length from top to bottom. This process creates a fuller, more balanced appearance without excessive layering or thinning at the ends. At Vivienne Coale, double drawn does not mean manipulated or artificially enhanced — it means intentional selection and refinement. The result is hair that looks substantial, polished, and effortless, whether worn sleek or styled with volume.

Is Vivienne Coale hair suitable for heat styling and coloring?

Yes. Because Vivienne Coale hair is raw and unprocessed, it can be heat styled and professionally colored, just like natural hair. That said, we always recommend treating the hair with care and intention. Using heat protectants, avoiding excessive temperatures, and working with an experienced colorist will preserve the hair’s integrity and longevity. The better the care, the longer the hair maintains its original softness, strength, and movement.

Why is Vivienne Coale priced at a premium level?

Vivienne Coale is not designed for mass production or frequent replacement. Our pricing reflects the rarity of true raw Indonesian hair, the ethical sourcing process, the double-drawn refinement, and the extended lifespan of each bundle. Rather than purchasing hair repeatedly, our clients invest once in hair that endures. This is quiet luxury — thoughtful, intentional, and lasting.